Reservation and Cancellation Policy

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  • It is highly recommended to book in advance throughout the year, even for business travellers.
  • For reservations during the summer months, especially between June 1st and September 30th, we recommend a delay of several months in advance to complete the booking, for all our tourist clientele. Please note that we still keep some availabilities for the last minute business travellers but as soon as you know the date of your stay, we would appreciate you to book in advande to be able to plan the fleet required each season.
  • TIP: When booking the plane, bus or cruise, book the car at the same time.
  • It is compulsory to take possession of the vehicle at the scheduled times, otherwise your reservation can be cancelled without further notice in case of unavailability.
  • All reservations are subject to a $50 CAD deposit. . We are on an island, with a demand at its peak in the summer; with a limited number of vehicles.
  • No deposit will be refunded in the event of cancellation or no-show, except in case of cancellation of the entire stay due to illness or death with supporting evidence.
  • Changes can be made to the booking at no charge, availability permitting. However, during the summer period, a penalty of $50 is applied if the initial booking is shortened.
  • Corporate travellers are not subject to the $50 deposit. Please also note that there is no modification or cancellation charges for them.
  • The deposit is payable by credit card (Visa, MasterCard or American Express).
  • The balance of the payment is made upon delivery of the vehicle.
  • Generally, you must have a valid credit card to carry out a car rental. Some exceptions may apply in case of invoicing – insurance replacement and corporate account only.
  • All drivers must be 21 years of age or older to secure a rental.
  • The information required for the booking is as follows: arrival and departure dates and times, desired category, name, phone number, residential address, driver’s licence number, information on insurance coverage and payment.